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Care
The use of brand names is intended only to indicate a type
of cleaner. This does not constitute an endorsement. The
omission of any brand name cleaner does not imply its
adequacy or inadequacy. Many products are regional in
distribution and can be found in the local markets. It is
imperative that all products be used in strict accordance
with instructions.
Cleaning burner caps and bases – Wash with hot soapy
water, rinse and dry thoroughly. Mild abrasive cleaners
such as Bon Ami
®
or other mild abrasive cleaners may be
used. When reassembling, make sure the burner cap is
seated on the base. Cleaners with chlorine should be
avoided.
Cleaning the spill trays – Cooktop spill trays should be
cleaned with warm soapy water, rinsed well, and then
dried thoroughly after each use. Spill trays can be soaked
to soften the soil. Burned-on food can be removed with
Bar Keeper’s Friend
®
or Bon Ami
®
or other mild abrasive
cleaners.
Apply all cleaners with care – Soap-filled fiber or steel
wool pads may scratch the spill trays. After cleaning,
maintops can be wiped with glass cleaners, such as
Windex
®
, for a shiny finish. Cleaners with chlorine should
be avoided.
Cleaning the griddle or grill – Clean the griddle or grill
surface with warm soapy water, rinse well, and wipe dry
with a soft cloth. If food particles stick to the griddle plate,
remove with a mild abrasive cleaner. Never flood a hot
griddle or grill with cold water as this can warp or crack
the aluminum plate. Cleaners with chlorine should be
avoided.
Solutions to Common Problems
Food does not heat evenly:
• Lightweight or warped pans were used. Be sure to use
good quality cookware.
• Use only flat bottom, evenly balanced medium or
heavyweight cookware. Heavy and medium weight
pans heat evenly. Because lightweight pans heat
unevenly, foods may burn more easily.
• Adjust heat setting until the proper amount of heat is
obtained.
• The cooktop is not level. Call an authorized installer.
Poor cooking results:
• Many factors affect cooking results. Adjust the recipe’s
recommended heat setting or cooking times.
• Cookware is too lightweight or warped. Use heavier
quality cookware so foods being prepared may cook
more evenly.
Burner(s) do not light / Igniters do not spark:
• Make sure that the gas shut off valve is in the ON
position and the gas supply to the house is not shut
off.
• Make sure the burner caps are properly positioned.
• Make sure the igniters are clean and dry.
• Check the power supply. It should be properly
grounded with the correct polarity. Make sure the unit
is plugged in and the circuit breaker is not tripped.
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