Thermador MB30WS Guide d'utilisation et d'entretien télécharger pdf (Page 25)

Before Calling for Service

Before calling customer service, consider the

suggestions and instructions below:

Problem Suggestion

Neither the display nor the oven

operates.

▯ Properly insert the plug into a grounded power outlet.

▯ Reset the household circuit breaker or replace any blown fuses.

The display works, but the oven

will not operate.

▯ Make sure the oven door is closed securely and completely.

▯ Check to see if packing material or other materials are stuck to the door seal.

▯ Check for damage to the oven door.

▯ Press and hold the START l STOP touch button and attempt to re–enter cooking

instructions.

The power goes off before the

cook time has elapsed.

▯ Reset the clock and any cooking instructions.

▯ Reset the household circuit breaker or replace any blown fuses.

▯ Press and hold the START l STOP touch button and attempt to re–enter cooking

instructions.

The microwave power level

switches from power level 100%

to power level 80%.

If the oven is set to cook for more than 30 minutes at 100% power level, it will

automatically reduce the power to a 80% power level after 30 minutes to avoid

overcooking.

You see sparks or arcing. Remove any metallic utensils, cookware or metal ties from the oven cavity. If using

aluminum foil, use only narrow strips and allow at least one inch between the foil

and the interior oven walls.

The turntable makes noises or

sticks.

▯ Clean the turntable, roller ring and oven cavity bottom.

▯ Make sure the turntable and roller ring are positioned correctly.

Using your microwave causes

TV or radio interference.

This is similar to the interference caused by other small appliances, such as hair

dryers. Move your microwave further away from other appliances, like your TV or

radio.

The display shows error mes-

sage E-xx and service hotline

A malfunction has occurred. Note any error codes that may appear on the display.

Disconnect the appliance from the power supply by switching off the fuse in the

fuse box and call an authorized servicer.

The display shows error mes-

sage E-11 and service hotline

The touch buttons do not operate properly. This may be due to condensation on

keypad. Clean the control panel with a dry cloth. Disconnect the appliance from

the power supply by switching off the fuse in the fuse box and switch it back on

after 10 seconds.

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Thermador MB30WS Guide d'utilisation et d'entretien Page 25

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